Young People & Family Conflict (YPFC)

Between family members


Sometimes families fall out and this can lead to someone leaving or being asked to move out. We can work with young people and others who are at risk of losing their accommodation through family eviction or because they feel they can't stay in the family home any longer.

What if we can't talk to one another?


Often it seems adults won’t listen to young people and young people won’t listen to adults. It can feel incredibly frustrating and hopeless. Mediators can help when things have gone wrong like this to get people talking again and working things out. We can’t undo the past but it is possible to draw a line under it and move on.

Mediators are used to talking to young people and their parents. We seek solutions that everyone feels are fair and workable. Young people and their families, not the mediators, decide the outcome.

We always start by seeing people separately so they can say what they need to say to us - we are a confidential service and we don’t pass on information to anyone else unless someone’s safety is at risk.

What happens if I want to go ahead with mediation?


You meet with the mediators first.  This can be away from the family home in a safe, neutral place.  You can talk to the mediators about what's happened and how you see the problem.  We will tell you how mediation works and talk through any next steps with you.

The mediators then go through the same steps with the other people involved.

If everyone is willing, we will arrange a joint mediation meeting where everyone can talk about the issues involved and what needs to change.

If homelessness is still an issue at any time throughout the mediation process, or at the end of it, other agencies may be able to help.