Mediation is a way of sorting out differences without having to involve solicitors or the courts. Mediators are independent, non-legal people who listen to both sides of the dispute and help the people involved to reach agreements between themselves.
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Mediation can work in a variety of contexts. For example it is appropriate in the home , in the community or at work.
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Mediators are people who have had special training and experience in helping
people who are in dispute to work out solutions to problems. Mediators don't
take sides or tell people what to do. They are good listeners. They help people
explore solutions and find agreements they can live with.
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- It is fair to both sides. Both neighbours get the chance to air their feelings
and put their point of view
- No one has to admit fault or climb down. Agreements are 'win-win', offering
something to both sides
- Agreements are written down, and are practical, reasonable, and form a benchmark
for the future
- It is a quick, effective alternative to costly legal action - or doing nothing
and putting up with the problem
- It is voluntary. You can withdraw from it at any time if you wish
Most people can access the service free of charge. You can always call us for
an informal and confidential chat if you have a neighbour problem and want to
know if mediation could help.
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Almost all people who try it experience some improvement and for many it resolves
their dispute completely.
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About mediation 
